Local and central government, and non-departmental government bodies continue the march toward full electronic delivery of services. Investment in modernisation continues, and in some areas tremendous improvements are being seen.
There is no doubt that today’s citizen is becoming more PC and Web literate, and, with the roll out of broadband, the always-connected PC is becoming a household commodity. People are beginning to see the internet as the first place to look for information. Increasingly, we also expect to use the web as the place for interacting with the organisations we deal with.
Government organisations need to react to these demands and deliver, not only information, but also real transactional capability.
Described below are some of the solutions we offer government organisations:
Transactional Web Applications
Modcomp offers an eForms and Workflow Transactional Web solution. Based on work we have undertaken for DEFRA, the solution comprises frameworks and application logic which can be tailored to the specific requirements of our clients.
eForms provide a mechanism for interaction with an organisation’s stakeholders. Simple forms, which collect information, can be produced quickly and easily. MODCOMP has developed frameworks for more complex forms’ applications which allow a user to:
- Complete eForms in any order over multiple sessions
- Access draft and completed forms on line
- Lock completed forms
- Search completed or draft forms
- Personalise views
By incorporating a workflow element into the application, we can provide the following functionality:
- Automatic email notifications
- Return of completed eForm to applicant for amendment
- Tracking of forms
- Auditing facilities
- Reporting functions
Security is important. Our solution provides appropriate levels of security including password validation, and second level validation (e.g. Mother’s maiden name).
Accessibility
New regulations and guidelines are requiring all organisations to make their web sites more accessible for people with disabilities. The spirit and the letter of the new regulation requires an organisation to provide equal access to all users, including those with, for example, visual impairment.
Modcomp has the experience to build web sites which meet all current guidelines. Our solutions provide:
- BOBBY Compliance
- Compatibility with screen readers (e.g. JAWS)
- Applications that work without client side Javascript or cookies
- Pages that allow text resizing without loss of meaning
- Colour schemes that do not restrict access (e.g. avoiding red/green prompts)
- Designs which avoid content that would cause photosensitive epileptic seizures
- Designs which use text equivalents for pictures and logos
- Compatibility with a range of browsers